MailcrateDocs

Deliverability & Compliance

Manage sender identities, sending limits, suppression, subscription groups and unsubscribes.

Good deliverability means your email reaches the inbox instead of the spam folder. Mailcrate handles most of it for you: it authenticates your domain, stops sending to addresses that bounce or complain, honours every unsubscribe, and pauses sending before a bad list can damage your reputation. These pages explain what it does and what is left to you.

Sender & Domain Identities

Domains, authentication records, sender addresses and branded tracking links.

Sending Quotas

Daily and monthly limits, bounce and complaint safeguards, and paused sending.

Suppression List

Addresses Mailcrate never sends to, and how to manage them.

Subscription Groups

Topics contacts can opt out of individually.

Unsubscribe & Preferences

One-click unsubscribe, the preference page, and what an unsubscribe does.

Email Templates

Create an email in Mailcrate, personalise it with merge tags, and check it before anyone receives it.

Sender & Domain Identities

Manage the domains you send from, their authentication, the addresses on them, branded tracking links and inbound mail.